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THINGS

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Milán, Italia
Product and Innovation Design
THINGS IS a product & innovation design agency for disrupting global B2C/ B2B markets. We design compelling experiences for hybrid (IoT) or pure digital products & services (including any kind of functional touchpoints: physical devices, web apps/sites, mobile apps, environmental...) and communication touchpoints (websites, interactive showcases, video tutorials, packaging, brochures...). We create easy, immediate & natural (voice, gesture, haptic) interactions to increase inclusivity and bring real value to every stakeholder and user.
18 personas en su equipo
Habla Inglés, Italiano
14 proyectos en su portfolio
1 colaboración iniciada en Sortlist
Trabaja de forma remota en todo el mundo
Miembro de Sortlist desde 2016
Fundado en 2013
3 premios recibidos
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Servicios

12 servicios ofrecidos por THINGS

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  • Descripción
    We analyse consumer insights, user experiences and business models, inspiring our clients with innovative design trends. We identify strategic scenarios for successful products & services integrating digital and physical worlds.
    (10) Habilidades en Innovación
    DesignDesign ThinkingProduct DesignIOTUser Experience DesignInternet of ThingsNatural Language ProcessingRobotic Process AutomationMixed Reality DevelopmentSensory Marketing
    (13) proyectos en Innovación
    4box: Smart Power Control App - Innovación
    Eye Op: A Vision for the Future of Ophthalmic Care - Innovación
    A Digital Ecosystem for Authentic Wine Journeys - Innovación
    Contactless studio space for pianists - Innovación
    Reseña en Innovación (1)
    Chindu Kabir
    (4) Clientes en Innovación
    4BOXServicios en el hogar | national
    The Stoneygate Eye HospitalHospitales & salud | international
    AutoctonoVinos y licores | national
    PianoLinkMúsica | regional

    Más información sobre Innovación


  • Descripción
    It’s all about making interfaces more comfortable, intuitive, and efficient for users. The activities involved are: Click Path Analysis, Thumb Zone Testing (Mobile), understanding the relationship between target size/distance and usability, Eye-Tracking or Visual Hierarchy Test (A/B testing included, adjust visual hierarchy (colors, font size, placement) accordingly), Accessibility Ergonomics Audit, Usability Testing with Real Users, Usability Testing with Real Users, UI Component Size Check.
    (15) Habilidades en Usabilidad (UX/UI)
    UX DesignUI DesignDigital StrategyUser ResearchUser Experience DesignUser TestingInterface DesignUX optimizationUser Experience OptimizationInterface Testing+5
    (14) proyectos en Usabilidad (UX/UI)
    4box: Smart Power Control App - Usabilidad (UX/UI)
    Eye Op: A Vision for the Future of Ophthalmic Care - Usabilidad (UX/UI)
    A Digital Ecosystem for Authentic Wine Journeys - Usabilidad (UX/UI)
    Contactless studio space for pianists - Usabilidad (UX/UI)
    Reseña en Usabilidad (UX/UI) (1)
    Sergio Calza
    (4) Clientes en Usabilidad (UX/UI)
    4BOXServicios en el hogar | national
    The Stoneygate Eye HospitalHospitales & salud | international
    AutoctonoVinos y licores | national
    PianoLinkMúsica | regional

    Más información sobre Usabilidad (UX/UI)


  • Descripción
    Core Specialties in Mobile App Design: -UX Design (User Experience); Focus: How the app works and feels for the user. Specialties: User research & personas, User journey mapping, Wireframing & prototyping, Usability testing, and Information architecture. -UI Design (User Interface) Focus: How the app looks and how users interact visually. Specialties: Visual design & layout, Design systems & components, Typography, color theory, iconography, Interaction design & micro-interactions, Responsive/adaptive layouts -Interaction Design Focus: How users interact with the app in real time. Specialties: Motion design (transitions, animations), Touch gesture design, Feedback and affordances, Navigation flows. We can involve tech developers for the coding of the mobile app experience we design.
    (7) Habilidades en App móvil
    mobile designmobile interfaceMobile Prototypinghybrid mobile appMobile AppApp LocalizationLocalization Services
    (12) proyectos en App móvil
    4box: Smart Power Control App - App móvil
    Eye Op: A Vision for the Future of Ophthalmic Care - App móvil
    A Digital Ecosystem for Authentic Wine Journeys - App móvil
    Contactless studio space for pianists - App móvil
    (2) Reseñas en App móvil
    Dario Cislaghi
    Andrea Vizzini
    (4) Clientes en App móvil
    4BOXServicios en el hogar | national
    The Stoneygate Eye HospitalHospitales & salud | international
    AutoctonoVinos y licores | national
    PianoLinkMúsica | regional

    Más información sobre App móvil


  • Descripción
    Web application design encompasses a multidisciplinary process aimed at creating user-centered, functional, and visually engaging digital experiences. The design workflow begins with strategic planning, where objectives are defined, user needs are analyzed through research and personas, and key features are prioritized. Information architecture and user journey mapping help structure the application logically and ensure intuitive navigation. Wireframing and prototyping follow, allowing teams to visualize and test core interactions early in the design process. Visual design focuses on crafting consistent user interfaces aligned with branding, accessibility standards, and platform-specific guidelines. Interaction design further enhances usability through responsive layouts, intuitive touchpoints, and microinteractions. Throughout the process, usability testing, feedback loops, and iterative refinement ensure that the application meets both user expectations and business goals. This holistic approach balances aesthetics, usability, and technical feasibility, resulting in a scalable and user-friendly web application.
    (11) Habilidades en Aplicación Web
    Web DesignProduct DesignQuality AssurancewebdesignFull Stack Developmentweb basedCI IntegrationPrototype DevelopmentDevOps AutomationDevOps Implementation+1
    (11) proyectos en Aplicación Web
    Eye Op: A Vision for the Future of Ophthalmic Care - Aplicación Web
    Contactless studio space for pianists - Aplicación Web
    Healthpod for Selfcare - Aplicación Web
    Post Op: End to end surgical pathways - Aplicación Web
    (2) Reseñas en Aplicación Web
    Luca Vicentini
    Marcella Tenti
    (4) Clientes en Aplicación Web
    The Stoneygate Eye HospitalHospitales & salud | international
    PianoLinkMúsica | regional
    CapsulaProductos farmacéuticos y biotecnología | international
    Post OpHospitales & salud | international

    Más información sobre Aplicación Web


  • Descripción
    Activities for Branding & Positioning, whether you're doing a workshop, brand strategy session, or working on your own project. These are great for teams, startups, designers, marketers — really anyone building or refreshing a brand. Some Branding & Positioning Activities: -Brand Personality Exercise -Competitor Positioning Map -Ideal Customer Persona -Positioning Statement Workshop -Tagline Brainstorm -Brand Identity Matching -Packaging the Brand
    (14) Habilidades en Branding y posicionamiento de marca
    BrandingBrand IdentityBrand NamingBrand ExperienceBrand DesignKey Visualcompany brandingBrand Identity DesignB2B PositioningIdeal Customer Profile Definition+4
    (7) proyectos en Branding y posicionamiento de marca
    A Digital Ecosystem for Authentic Wine Journeys - Branding y posicionamiento de marca
    Healthpod for Selfcare - Branding y posicionamiento de marca
    Post Op: End to end surgical pathways - Branding y posicionamiento de marca
    Twinkly: Decoration Lighting Reinvented. - Branding y posicionamiento de marca
    (4) Clientes en Branding y posicionamiento de marca
    AutoctonoVinos y licores | national
    CapsulaProductos farmacéuticos y biotecnología | international
    Post OpHospitales & salud | international
    TwinklyElectrónica de consumo | international

    Más información sobre Branding y posicionamiento de marca


  • Descripción
    Website creation is a structured process that involves a combination of strategic planning, creative design, content development, technical implementation, and continuous optimization. The core activities we support begin with defining the website’s purpose, identifying target audiences through user personas, and organizing site content via sitemaps and wireframes. These foundational steps guide the design phase, where visual styles, layout mockups, and user interfaces are developed to reflect the brand’s identity and ensure a positive user experience. Following design, the development stage brings the website to life using selected platforms or technologies, with a focus on responsiveness, accessibility, and performance. Thorough testing ensures quality control across devices and browsers. We involve external developers in coding websites. For no-code solutions, we support them internally. Once launched, the website enters a post-launch phase of performance tracking and iterative improvement based on user behavior and analytics. Together, these activities ensure the website is not only visually appealing and functional but also strategically aligned with business goals and user needs
    (5) Habilidades en Creación de Sitios Web
    Web Designwebdesignweb siteweb pageweb store
    (6) proyectos en Creación de Sitios Web
    A Digital Ecosystem for Authentic Wine Journeys - Creación de Sitios Web
    Post Op: End to end surgical pathways - Creación de Sitios Web
    Twinkly: Decoration Lighting Reinvented. - Creación de Sitios Web
    GO insurtech - Creación de Sitios Web
    (4) Clientes en Creación de Sitios Web
    AutoctonoVinos y licores | national
    Post OpHospitales & salud | international
    TwinklyElectrónica de consumo | international
    Grifo TechSeguro | national

    Más información sobre Creación de Sitios Web


  • Descripción
    Graphic design is a creative and strategic discipline that combines visual communication, problem-solving, and aesthetic expression. The design process begins with understanding the client's objectives, target audience, and project requirements through research and briefing sessions. This foundation informs the conceptual development stage, where designers explore ideas, themes, and visual directions aligned with the intended message. Core activities include sketching, layout planning, typography selection, color theory application, and the integration of visual elements such as illustrations, photography, and icons. Designers use tools like Adobe Creative Suite or Figma to translate concepts into compelling visual compositions. Iteration, critique, and feedback are integral parts of the workflow, ensuring the final product effectively communicates its purpose and resonates with the intended audience. Whether applied to branding, advertising, digital media, or print, graphic design activities are guided by both creative intuition and design principles, balancing form and function to produce impactful and purposeful visual content.
    (5) Habilidades en Diseño Gráfico
    branding graphic designmotion graphicCanvas DesignCartoon Design2D Design
    (10) proyectos en Diseño Gráfico
    Eye Op: A Vision for the Future of Ophthalmic Care - Diseño Gráfico
    Contactless studio space for pianists - Diseño Gráfico
    Post Op: End to end surgical pathways - Diseño Gráfico
    Twinkly: Decoration Lighting Reinvented. - Diseño Gráfico
    (4) Clientes en Diseño Gráfico
    The Stoneygate Eye HospitalHospitales & salud | international
    PianoLinkMúsica | regional
    Post OpHospitales & salud | international
    TwinklyElectrónica de consumo | international

    Más información sobre Diseño Gráfico


  • Descripción
    Graphic identity design involves the creation of a cohesive visual system that represents a brand’s personality, values, and positioning across various touchpoints. The process begins with brand discovery and research, where the organization’s mission, target audience, and market landscape are analyzed. Insights from this phase inform the development of key visual components such as logos, color palettes, typography, iconography, and layout systems. Designers explore and refine visual concepts through moodboards, sketches, and digital drafts, ensuring that every element reflects the brand’s essence and communicates consistently. Activities often include creating a logo suite, selecting brand fonts, defining color usage, and establishing visual guidelines for imagery and composition. These elements are documented in a brand style guide to ensure consistent application across media, including print, web, packaging, and social platforms. The goal of graphic identity design is to build a recognizable, memorable, and emotionally resonant visual presence that supports the brand’s strategic goals and fosters trust with its audience.
    (13) Habilidades en Identidad Gráfica
    Graphic DesignVisual IdentityLogo DesignIdentity DesignTypographyBrand Namingbrand valuebrand bookBrand CreationBrand Building+3
    (6) proyectos en Identidad Gráfica
    Eye Op: A Vision for the Future of Ophthalmic Care - Identidad Gráfica
    Post Op: End to end surgical pathways - Identidad Gráfica
    Twinkly: Decoration Lighting Reinvented. - Identidad Gráfica
    GO insurtech - Identidad Gráfica
    (4) Clientes en Identidad Gráfica
    The Stoneygate Eye HospitalHospitales & salud | international
    Post OpHospitales & salud | international
    TwinklyElectrónica de consumo | international
    Grifo TechSeguro | national

    Más información sobre Identidad Gráfica


  • Descripción
    Product management is a strategic function that oversees the development, launch, and lifecycle of a product to ensure it delivers value to both users and the business. The process begins with market research, competitive analysis, and customer discovery to identify user needs and opportunities. These insights inform the definition of product vision, goals, and a prioritized roadmap aligned with business objectives. Key activities include writing and managing product requirements, coordinating cross-functional teams, and guiding the product through design, development, testing, and release. Product managers facilitate agile workflows, conduct stakeholder communication, and continuously gather feedback through analytics and user testing to iterate and improve the product. Throughout the product lifecycle, product management balances user experience, technical feasibility, and business impact, ensuring that every stage of development remains customer-centric, data-informed, and aligned with the overall strategy.
    (11) Habilidades en Gestión de Producto
    Product DesignProduct DevelopmentIndustrial DesignMinimum Viable ProductRevOpsProduct DiscoveryProduct ExplorationProduct StrategyProduct CoachingProduct Experience+1
    (3) proyectos en Gestión de Producto
    Eye Op: A Vision for the Future of Ophthalmic Care - Gestión de Producto
    Post Op: End to end surgical pathways - Gestión de Producto
    Hapu: Next level interactive shopping experiences. - Gestión de Producto
    (3) Clientes en Gestión de Producto
    The Stoneygate Eye HospitalHospitales & salud | international
    Post OpHospitales & salud | international
    Hapu SrlVenta por menor

    Más información sobre Gestión de Producto


  • Descripción
    Packaging design is a multidisciplinary process that combines functionality, visual appeal, and brand communication to create compelling product presentations. The design journey begins with market research, competitor analysis, and an understanding of the target audience and product positioning. These insights guide the development of packaging concepts that align with brand identity and consumer expectations. Core activities include structural design (form, material, and functionality), visual design (graphics, typography, and color schemes), and regulatory considerations such as labeling requirements and sustainability standards. Designers create mockups and prototypes to test aesthetics, usability, and shelf impact, often conducting consumer testing to validate effectiveness. Collaboration with product managers, marketers, and manufacturers ensures that the final packaging design meets practical, logistical, and marketing goals. Ultimately, packaging design activities aim to enhance product visibility, protect contents, convey brand values, and influence purchasing decisions at the point of sale.
    (4) Habilidades en Packaging
    Packaging DesignCustom PackagingProduct PackagingCreative Packaging
    (2) proyectos en Packaging
    Twinkly: Decoration Lighting Reinvented. - Packaging
    TECNE: The Future of Combat Training - Packaging
    (2) Clientes en Packaging
    TwinklyElectrónica de consumo | international
    Italian Fight WearDeportes | international

    Más información sobre Packaging

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Equipo

18 miembros en el equipo de THINGS

THINGS cover
HistoriaIndependence, multiculturality & interdisciplinarity are fundamental conditions to succeed in designing global products for consumers with respect to cultural bias, behaviors, and habits. We trust in design methodologies and processes. Only by following strictly design-driven processes we can reduce risks of failure.
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Premios

THINGS fue galardonado 3 veces

CSSDA2022-10-01Ui,UX, innovation, Special kudos
CSSDA2020-01-31Site of The Day
BOLD Awards2022-04-01Design with AI, Social Impact

Reseñas

6 reseñas de THINGS

5/5
(6 reseñas)
Resumen de la revisión
Generado por IA
Profesionalismo y dedicación
Atención al cliente y empatía
Innovación y creatividad
Calidad y detalle en el trabajo
Puntualidad en las entregas

Profesionalismo y Dedicación

Los clientes destacan el alto nivel de profesionalismo y la dedicación constante del equipo, superando expectativas y generando confianza en cada proyecto.

Atención y Empatía

La agencia es reconocida por escuchar activamente a sus clientes, comprender sus necesidades y priorizar sus objetivos, creando relaciones de trabajo sólidas y satisfactorias.

Innovación y Creatividad

THINGS sorprende con ideas innovadoras y soluciones creativas, ofreciendo experiencias modernas y superando los estándares del sector.

LV
Luca VicentiniInnovator | Start Up Founder en VL Industries SRLS
ServicioAplicación Web
SectorSoftware y servicios informáticos
Equipo1 - 10
5/5
Reseña verificada

THINGS is a very experienced design company able to create solid and creative products out of complex project requirements. Able to design every single aspect of an idea, THINGS creates immersive experiences in a modern and smart way.


ServicioAplicación Web
SectorSoftware y servicios informáticos
Equipo1 - 10

MT
Marcella TentiPartner en Grifo Holding
ServicioAplicación Web
SectorSeguro
Equipo51 - 200
5/5
Reseña verificada

Excellence and Professionalism: A Work Above Expectations: I found excellence and quality. The quality and attention to detail was a constant throughout every step of the process. The end result exceeded my expectations, and I am extremely pleased with the work performed. The punctuality, professionalism and dedication demonstrated were truly excellent. I would highly recommend THINGS to anyone looking for high quality and reliable service.


ServicioAplicación Web
SectorSeguro
Equipo51 - 200

DC
Dario CislaghiCo-Founder & Marketing Manager en 4Box - A Finder Company
ServicioApp móvil
SectorProductos para el hogar
Equipo11 - 50
5/5
Reseña verificada

Ottima esperienza. Progetto seguito con dedizione sempre pronti ad ascoltare le nostre esigenze e richieste. Sempre nei tempi.


ServicioApp móvil
SectorProductos para el hogar
Equipo11 - 50

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Contacto

Datos de contacto de THINGS

Detalles



  • Sede centralCoworld Porta Romana, Via Madre Cabrini, 10, 20122 Milano MI, Italy

  • 566 Chiswick High Rd., Chiswick, London W4 5YA, UK

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